A student speaking with a staff member at a campus services desk.

TOEFL Listen and Choose a Response Practice: Campus Services

This TOEFL Listen and Choose a Response campus practice lesson includes eight original mock questions with audio.

You’ll learn campus-services vocabulary for registration, records, appointments, and campus facilities, express expectations and arrangements with be supposed to, and practice identifying the speaker’s purpose so you can tell a request for action from an offer, an update, or an apology.

This focused lesson keeps all eight questions within campus services to build useful vocabulary. On the TOEFL, the questions change subjects from one item to the next.

A student speaking with a staff member at a campus services desk.

VOCABULARY

Campus services vocabulary

These ten words and phrases describe registration, records, appointments, and campus facilities.

registrar (noun)

The university office that manages enrollment and academic records. Synonyms: records office, registration office

The registrar corrected the spelling of my name before graduation.

student ID (noun phrase)

A card that identifies a student and gives access to services. Synonyms: student card, campus ID

I showed my student ID to receive the museum discount.

transcript (noun)

An official written record of courses and grades. Synonyms: academic record, grade record

The employer asked for a copy of her university transcript.

academic adviser (noun phrase)

A person who helps students make course and program decisions. Synonyms: faculty adviser, study adviser

His academic adviser suggested combining economics with environmental studies.

appointment (noun)

An arranged time to meet someone. Synonyms: meeting, booking

I moved my dental appointment to Friday morning.

availability (noun)

The times when a person, place, or service can be used. Synonyms: free time, open times

Before planning the interview, we checked everyone’s availability.

to withdraw (verb)

To officially leave an activity, application, course, or agreement. Synonyms: pull out, leave

The runner withdrew from the race after injuring her ankle.

to reserve (verb)

To arrange in advance for something to be kept for your use. Synonyms: book, hold

We reserved a table near the window for Saturday evening.

maintenance (noun)

Work that keeps equipment, buildings, or systems in good condition. Synonyms: upkeep, servicing

The elevator will be unavailable during routine maintenance.

route (noun)

The path followed to reach a destination. Synonyms: way, course

We chose the coastal route because the mountain road was closed.

GRAMMAR FOCUS

Expectations and arrangements with be supposed to

Expectations and arrangements run through the messages you hear in Choose a Response items, and this grammar focus gives you a common structure English uses to state them. Use be supposed to to describe what is expected, required, or arranged. The surrounding context establishes what actually happens.

Be supposed to

[S] am/is/are/was/were supposed to [base verb phrase].

Use be supposed to for an expected action. The past form describes a past expectation; it does not by itself confirm whether the action happened.

  1. Responsibilities and expectations.

    We are supposed to check the equipment before each shift.

    He is supposed to wear protective glasses in the workshop.

  1. Plans and arrangements.

    She is supposed to meet us after rehearsal.

    I am supposed to pick up my niece after school.

  1. An expected action that did not happen.

    I was supposed to bring dessert, but I left it at home.

    They were supposed to deliver the sofa yesterday, but it arrived this morning.

TEST TIP

Identifying the speaker’s purpose

Before comparing the replies in the TOEFL Choose a Response task, ask: What is the speaker trying to do? They may be asking for help, offering something, sharing information, or expressing a feeling. Identifying that purpose helps you choose a reply that addresses what the speaker needs.

Recognize the purpose

Speaker purposes found in the Choose a Response task

ask for informationrequest actionofferinvitesuggestinformcorrectthankapologizecomplainexpress concern

Could you carry this box upstairs?

Request action

the speaker wants help moving the box.

Would you like me to carry one of those bags?

Offer

the speaker offers to help.

Your parcel arrived this morning.

Inform

the speaker gives an update.

I’m sorry I spilled your coffee.

Apologize

the speaker expresses regret for what happened.

The complete lesson deck adds an activity to identify speaker’s purpose while providing feedback on the available choices. Explore the Listen and Choose a Response slide collection.

TASK PRACTICE

TOEFL Listen and Choose a Response practice

A campus corridor with signs for common student services.

Play the complete eight-question video and record one answer letter for each item. Identify the speaker’s purpose, then choose a reply that fits the complete message.

Exam format

Hear each prompt once and choose from four written options. This lesson uses a 15-second EE practice window beginning when the prompt starts; that is a practice setting, not an official universal time limit, but within the window recommended by study.com, ETS’s official study guide partner. Keep playing until all eight items are complete.

Review your response

After completing the set, replay each prompt and compare your choice with the answer and explanation. Use these checks to find which part of the exchange you understood well and what to practice next.

After your TOEFL campus services response practice

In this lesson you practiced eight TOEFL Listen and Choose a Response campus-services questions, hearing the complete message, identifying its purpose, recognizing what each option does, and comparing conversational fit.

You learned how to use be supposed to for responsibilities, arrangements, and unfulfilled expectations. Finally, you practiced identifying what the speaker is trying to do before choosing a reply.

Next, practice identifying the requested person, place, or time in Travel Information.

Browse all current lessons in the TOEFL practice index.

CONTINUE PRACTICING

Continue with the slide collection

Turn this lesson into a class-ready sequence with a warm-up, guided campus-services vocabulary practice, spoken activities using be supposed to for responsibilities, arrangements, and unfulfilled expectations, four purpose-and-reply decisions with answer explanations, and worked mock-test analysis.

Explore the lesson deck →