An adult student speaking with bookstore staff near shelves and a service counter.

TOEFL Listen and Repeat Practice: University Bookstore

In this lesson, you’ll practice TOEFL Listen and Repeat with seven original sentences in a university bookstore. You’ll also build vocabulary for stock, orders, and customer service while learning two uses of be entitled to.

An adult student speaking with bookstore staff near shelves and a service counter.

VOCABULARY

Books, orders, and customer service

These terms describe what is stocked, purchased, reserved, or returned in shops and service settings.

edition (noun)

A particular version of a book or other published work. Synonyms: version, issue

The new edition adds two chapters on digital design.

receipt (noun)

A record showing that something was paid for. Synonyms: proof of purchase, sales slip

Keep the receipt until the repair is finished.

refund (noun)

Money returned after a purchase is canceled or reversed. Synonyms: repayment, reimbursement

The hotel gave us a refund after canceling the room.

to look up (phrasal verb)

To find information in a record or reference. Synonyms: to search for, to check

I looked up the train number before leaving.

to set aside (phrasal verb)

To keep something for a later purpose or person. Synonyms: to reserve, to put away

The cook set aside two portions for late guests.

to place an order (verb phrase)

To request that a seller supply something. Synonyms: to order, to request a purchase

We placed an order for new chairs on Monday.

to sell out (phrasal verb)

To have no more of an item available for sale. Synonyms: to run out, to be fully booked

The concert sold out within an hour.

access code (noun phrase)

A series of characters used to enter a digital resource. Synonyms: entry code, login code

The training site sent each employee an access code.

packet (noun)

A small collection of documents or materials supplied together. Synonyms: bundle, set of materials

The guide handed each visitor an information packet.

counter (noun)

A long surface where a customer receives service. Synonyms: service desk, worktop

Leave the form at the admissions counter.

GRAMMAR FOCUS

State a right to something or an action

Be entitled to means that a rule, agreement, or status gives someone a right. After to, a noun phrase names the thing they may receive; an infinitive names the action they may take. The form can look similar in both uses, so listen for what follows to.

[Person or group] is/are entitled to [noun phrase] / is/are entitled to [base verb phrase].

  1. Name the thing someone has a right to receive.

    Members are entitled to a replacement card.

    Each employee is entitled to an annual review.

  1. Name an action someone has a right to take.

    Subscribers are entitled to request a correction.

    A guest is entitled to ask for a written explanation.

TASK PRACTICE

Repeat seven bookstore sentences

Imagine that you are learning to help customers at a university bookstore. Listen to the staff member’s seven sentences and repeat each one after it ends.

Upper shelves, a service counter, books, workbooks, and a separate digital-access symbol; no readable generated text or assessed wording.

Exam format

Each practice set has seven sentences. You will hear one sentence at a time, once only. After each sentence ends, repeat the complete sentence as accurately and clearly as you can; there is no preparation time. The practice video gives 8, 10, or 12 seconds for each response. Record all seven responses before replaying the prompts or reading the transcripts, then compare each recording with the original.

Review your response

After recording the complete set, compare each recording with the original sentence. Use these checks to find the words and delivery features that need practice.

Use your favorite tool to analyze your recorded speech by copying the prompt below and submitting it along with your audio recordings.

Copy AI feedback prompt

Replace the placeholders and attach your recording.

What this TOEFL Listen and Repeat practice developed

In this TOEFL Listen and Repeat university bookstore lesson, you practiced seven stock and service sentences, learned vocabulary for books, orders, and customer service, and learned how to use be entitled to with a noun phrase or a base verb phrase.

Next, practice seven more Listen and Repeat sentences in the Student Recreation Center Listen and Repeat Lesson.

For the full format, see the TOEFL Listen and Repeat guide.

Browse all current lessons on the TOEFL lessons page.

CONTINUE PRACTICING

Explore the slide collections

The Listen and Repeat collection includes the complete University Bookstore slide deck. Download it to work through the lesson with additional activities and explanations at your own pace or in the classroom.

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